Backflow Incense Cones

Marking your item as a gift allows you to:

• Include a packing slip so the recipient knows who it’s from.
• Hide prices on the packing slip.
• Include a personalized gift message.

All regular orders are processed within 1-2 business days.

Free Shipping: 

Domestic (USA) : 2 – 7 days | Fedex, UPS, USPS

Worldwide : 4-12 days

We know that you will love what you ordered but if something doesn’t work out, we will gladly accept not used or defective merchandise for return or exchange within 14 days from the original shipping date.

• Unless the item is defective, you will be responsible for shipping costs to send the item back to us.
• Your refund will be credited back to the original method of payment used to make the original purchase.
• We usually process returns quickly, but just in case, please allow up to 3 business days from when we receive the items for your account to be refunded.

Robot Free 24/7 Customer Support:

We celebrate human to human communication.